Turn channel partners into champion performers.

It’s short-sighted to stop at short-term rewards. Distribution channel partner programs should build long-term loyalty and boost performance sustainably.
Turn channel partners  into champion performers.
People are the bottom line.
Your channel partners are the people who can have the most direct impact on your business performance. It stands to reason that if they’re loyal to you, they’ll perform better for you.

By getting to the heart of what drives people, our programs work hard and smart. By meaningfully engaging, motivating and rewarding your partners, you get measurably better results, while building affinity for your brand or brands.

That goes a long way when competitors are vying for the attention and affection of your partners and customers. When you can understand people, you can’t overstate the result.

BENEFITS

Potent, proven partner performance.

From increasing sales to improving quality to building loyalty, incentives motivate the behaviours and get the results you value most from your partners.
Build loyalty.

Grow your channel partners’ love and affinity for your business and brands over competitors.

Increase and accelerate sales.

Grow your share of market, wallet and mind. More quickly, more sustainably.

Improve quality.

Motivate behaviours and outcomes that elevate the way your products are sold.

Build loyalty.
our SOLUTIONS

Channel solutions that work.

The full suite. With full service. And full focus on performance.
Sales incentives
Sales incentives
Sales incentives
Motivate your partners to sell more, in terms of volume and across the breadth of your product and service range. Increased turnover and market share provide a measurable return on your investment.
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Incentives pay.

It’s established behavioural science: people are motivated by the possibility of a reward. That incentive can be the difference between average and exceptional sales.

Our incentive solutions work. What more incentive do you need?

The science of motivation is accepted, and the practice of incentivising is common. But what separates one incentive program from another?

We’ve designed and developed over 1000 programs. We know what works, and what works best. And what works best for one company isn’t necessarily right for another.

We start by understanding your business, strategy, culture, and the people responsible for achieving the results you seek. We research the context and challenge. And we combine experience, art and science to design and deliver a program that increases sales, measurably, and gets results, quantifiably.

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Channel loyalty
Channel loyalty
Channel loyalty
Turning the transactional into the relational, our programs build enduring affinity and advocacy for your business and brands above others.
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Turn agents into advocates.

When your channel partners are your biggest fans, they promote your products over those of your competitors. That’s true loyalty.

Loyalty first. Because loyalty lasts.

Loyalty implies affinity to and advocacy for your brands. It trumps price sensitivity, both for customers and channel partners. It’s your partners choosing to sell, up-sell and cross-sell your products rather than those of your competitors. That goes a long way, for a long time.

It’s sometimes regarded as the holy grail of marketing. But it doesn’t have to be elusive. There’s science to it, and some art. We know, because we’ve been designing and delivering channel loyalty programs that work since the 1980s.

In that time, we’ve learnt that what works best is a solution that’s carefully researched, designed around your specific company, excellently implemented, with relevant targets and metrics.

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Channel excellence
Channel excellence
Channel excellence
Enhance your customers’ experience by elevating the level of product availability, visibility, knowledge, and compliance.
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They say excellence is a habit. We get your partners into that habit.

How do you get your channel partners to represent your brand as if it was their own? It’s all about using human nature to positively influence behaviour.

Our solutions do all the right things to get your channel partners doing all the best things.

What is channel excellence? It’s your partners doing justice to your products. Knowing them inside out. Talking about them confidently. Displaying them beautifully. Making them available easily. It’s a collection of small, significant actions.

Those actions can be identified, codified, and quantified. They can be taught and trained. And they can be positively reinforced through incentives and rewards.

Using a combination of experience, art, science and our proprietary frameworks, we design a bespoke program that promotes excellence in your partners, and gets results for your business.

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Sales promotions
Sales promotions
Sales promotions
Short-term promotions on specific SKUs, targeting specific audiences, with specific themes, for defined periods.
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Help your partners sell like hell.

We put a little bit of science, psychology and incentives in. You get high-performing partners and needle-moving results out.

The perfection of promotion.

Targeted, short-term promotions can help you clear old stock, move product fast, take advantage of events or times of year, and improve your bottom line.

We help with the what, the how, there where and when of sales promotions, with thorough research, robust planning, detailed implementation, and clear communication.

Most crucially, we also get the who, understanding what makes your channel partners tick, incentivising them accordingly, and promoting the positive behaviours that promote positive sales.

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PLATFORM

The power of partner loyalty. In the palm of your hand.

Our performXP app transforms the way you incentivise and reward your sales and distribution channels.

Channel partnerships, turbo-charged and super-powered.

performXP integrates incentives, communication, gamification, performance tracking and rewards into a single mobile interface. It’s full of features, and highly usable, with everything you need to manage your program. Engage participants wherever they are, communicate with them whenever you need to, and reward them the way they want to be rewarded. It gives you more control, simply. It gets participants engaged and driven, smartly. And it gets measurable business results, speedily.

Download the performXP brochure

performXP. Gets channel performance XXLed.

Increased engagement.

performXP makes programs always-on, and always there, anywhere. Dashboards are up-to-date. Gamified leaderboards promote healthy competition. Communicate any time, not just once a month

Improved performance.

Increased engagement, healthy competition, up-to-date dashboards and easy incentives add up to more motivated, better-performing participants.

Efficient management.

Run your program via the app, adjust and iterate easily, and communicate any time. Overcome challenges of legacy systems, disparate data sources and in-house solutions.

Enhanced incentives.

Reward more easily, motivate more compellingly. With almost infinite rewards and a range of redemption methods to suit you and your program participants.

The all-in-one app that gets your channel partners all-in.

performXP is built with everything you need to drive business results and build partner loyalty.

Feature-rich. Always-on engagement. In-app communication. Up-to-date data. Integrated support. Leaderboards. Easy customisation. High scalability. And more.

Up-sized control. Get your program faster to market, and make it lighter on budget. Launch marketing initiatives any time, and inform participants at the right time.

Up-to-date data. Performance reports give participants instant, personalised sales information. Historical comparisons motivate continuous improvement.

Built-in rewards. Set up incentives flexibly. Award points immediately. Offer almost infinite rewards, redeemable in multiple ways, in-app.

Backed by data

Data: the detective in the detail.

Data reveals insights that would otherwise be invisible, from mega patterns to micro anomalies. Built into every step of your program’s design, development, management and measurement, it informs a more robust strategy, provides real-time insights you can act on, and its predictive ability helps you avert issues before they happen. Harnessed smartly, it puts more potential into every partnership.
Learn more about our Data Lab
Working with us

We design solutions that work. Here’s how that works.

We work closely with you to co-create a blueprint for program success, applying our proprietary Nine-Systems Framework. Based on decades of deep expertise in distribution channel incentives, the framework ensures that each component of the blueprint is rigorously addressed, and optimises your program’s impact.

The design and delivery of your program can include:

Research and consultancy

We identify the current state, then clarify the desired outcomes, analyse potential inhibitors, and implement key drivers to achieve them.

Solution design

We co-create best-fit programs by applying proven, people-centred design principles.

Measurement

We set clear goals and create the measurement framework to enable ongoing performance tracking and reporting.

Launch and communications

We design program branding, plan and manage pre-launch campaigns, onboard and train, run events and enrolment activations, and ensure continuous communication for top-of-mind awareness.

Reward strategies

We determine optimal investment levels, balance intrinsic and extrinsic rewards, and ensure seamless delivery of an unmatched reward offering.

Reporting and governance

We establish measurement structures to drive continuous improvement and program optimisation.

Get started. The journey begins with a simple step:
Book a free discovery session
How and when can we help our clients?
Watch the video to find out more about increasing sales, improving compliance and building brand affinity, loyalty and love.

The proof is in the performance

Our track record is backed up by measurable results.
ALMOST
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years as an industry leader.
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people on our team.
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solutions and programs delivered.

Case studies:
Solutions that worked.

Channel Solutions

Global automotive company

Goal
  • Grow financial product sales (including finance, leasing and insurance).
Result
  • 34% increase in new vehicle finance over 12 months.
  • 53% increase in used vehicle finance.
  • 49% increase in insurance products over 12 months.
Channel Solutions

Global beverage company

Goal
  • Foster responsible alcohol trading.
  • Promote safe environments.
  • Ensure regulatory compliance and ethical standards.
Result
  • Contributed to a reduction in crime hotspots, improving community safety.
  • 8% increase in overall compliance (from 72% to 80%).
  • Won “Best Loyalty CSI Initiative” at SA Loyalty Awards
Channel Solutions

Global commercial vehicle manufacturer

Goal
  • Increase national sales.
  • Meet customer satisfaction targets.
Result
  • 40% increase in sales over program period.
  • 83% customer satisfaction, exceeding target.
Channel Solutions

International beverage company

Goal
  • Increase sales.
  • Assess impact of program in control group against non-participating channel partners.
Result
  • 12% increase in sales by control group compared with non-participating channel partners.
Channel Solutions

Multinational consumer electronics manufacturer

Goal
  • Increase market share.
Result
  • 37% market share from 5% baseline.
  • 13.5% year-on-year growth.
Achievement Awards Group helped us develop a customer experience that has reaped incredible rewards: enhanced customer satisfaction, reduced churn, and increased value.
Simon le Roux
BMW South Africa
Achievement Awards Group has played a crucial role in helping us recognize and celebrate our partners within the dealer network, fostering a culture of motivation and excellence.
Annika Botha
UD Trucks
From strategic planning to execution, AAG ensures that every aspect runs smoothly, keeping participants engaged and motivated.
Jaishree Singh
Daimler Truck Financial Services
Bring out the best in your channel partners, business, and bottom line.
Book a free discovery session.