Make your people more highly engaged. And your business more high-performing.

We design and deliver engagement programs that work – motivating your employees, transforming your culture, and delivering results.
Make your people more highly engaged. And your business more high-performing.
Engagement plus alignment equals performance.
Nothing motivates people better than recognising and rewarding them. Feeling valued is the essential foundation of engagement – that’s the human truth. And the more engaged people are, the better they perform – that’s the business truth.

But even with the best intentions, most employee engagement programs fall short or fail. With close on 50 years of experience, we know what works: a clear engagement strategy that aligns your people with your business plan, and gets everyone working together to achieve the common goal.

Then, it’s all about implementation. We work with you through every stage of the process, providing the full suite of services, tools, technology and support to custom design and deliver programs that engage, motivate, reward, and bring out the best in your people.

BENEFITS

Feel less pain. Get more gain.

Research emphatically proves that better engagement is better for business. Companies with highly engaged employees see superior performance on various indicators, according to Gallup. Benefits include:
Higher productivity.

Companies with the most engaged staff show 14% better productivity than those with the least engaged staff.

Better work quality

Companies with the most engaged staff have 41% fewer defects and 64% fewer safety incidents compared to those with the least engaged staff. This reduces the cost of inaccuracies, non-compliance and re-work.

Lower staff turnover and absenteeism.

Companies with the most engaged staff see up to 43% lower turnover and 81% less absenteeism compared to those with the least engaged staff, meaning much lower recruitment, onboarding and training costs.

More customer advocacy.

Better staff engagement means better serviced and satisfied customers. Companies with the most engaged staff enjoy 10% more customer loyalty compared to those with the least engaged staff.

Higher profitability.

Companies with the most engaged staff are 23% more profitable compared to those with the least engaged staff.

Higher productivity.
Source: Gallup, ‘The Relationship Between Engagement at Work and Organizational Outcomes’ Report
our SOLUTIONS

Employee solutions that work.

Everything you need, from start to finish, to improve engagement, motivation, loyalty – and performance.
Employee engagement
Employee engagement
Employee engagement
When people are more engaged at work, they do better in their work. The best way to achieve that is to recognise them.
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Recognition gets results.

We design and deliver programs that work, on a simple, proven truth: recognise your employees, and they’ll be more engaged. More engaged people perform better. And better employee performance means better business results.

The better you recognise your employees, the better they reward you.

Being seen and recognised is a fundamental human need. Intuitively we know this is true. And science supports it. The simple act of saying thank you triggers the release of hormones known to promote prosocial behaviours like building trust and social bonding.

Privately, recognition gives people a sense of self-worth and belonging. Professionally, it builds confidence, increases engagement, and makes people more inclined to give their discretionary effort, going the extra mile to do outstanding work.

We combine behavioural science and practical know-how to develop a full engagement solution that’s right for your business, culture and values. And that pays off on many levels

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Employee incentives
Employee incentives
Employee incentives
Motivate your employees by incentivising them to achieve specific goals, like sales targets or deadlines, and rewarding them when they do.
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Employee incentives get the job done.

Rewards successfully incentivise your employees to achieve specific deliverables, and drive performance on defined metrics.

From deals to deadlines, from sales to safety. Performance, driven. Results, delivered.

When your business, teams or employees have defined or measurable goals to achieve, incentivising them with appropriate rewards is a proven way to help them get there.

Want to increase sales or hit certain targets? Have a crucial timeline to stick to? Need to improve output, compliance or safety standards? Incentives engage and motivate your employees to perform, and then reward them when they do.

We understand what drives behaviour and what makes people tick. We develop and, crucially, implement a solution that works –  for your people, culture, strategy, and business.

Book a free discovery session
Service excellence
Service excellence
Service excellence
More engaged employees do better work, and are happier at work. The natural result is better service, and that’s naturally better for business.
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When excellence is the end, engagement is the means.

To elevate your organisation’s service levels, you have to understand what motivates your people. Engaged employees are more driven to deliver, in every way.

Disengaged employees do your business a disservice.

We’ve all had this experience: one business or brand’s employees smile and go the extra mile, while a competitor’s make you feel like they’re doing you a favour, turning customers off, possibly forever. What’s behind the difference?

In most cases, poor service is a symptom of poor employee engagement. To solve it, you have to treat the cause. And the course of action has to be fitting for your particular business.

We design and deliver a solution that’s based on a deep understanding of your organisation, rooted in your strategy, and appropriate for your culture. We’ve found this to be an excellent approach, which gets excellent results.

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Operational excellence
Operational excellence
Operational excellence
Innovation. Quality. Productivity. Safety. We design and deliver programs that target specific outcomes, and encourage the appropriate behaviours to achieve them.
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Lead with how humans operate. And operational excellence follows.

While many businesses talk vaguely about culture, the results of a strong one are anything but vague. A healthy culture, characterised by engaged, motivated people, is the key to successfully, sustainably improving almost any aspect of operations.

When your people give a damn, they do damn good work.

It’s common sense: less engaged employees care less, make less effort, and pay less attention to detail.

The converse is proven through research: engaged employees show up, not just in terms of lower absenteeism, but in how much more they give of themselves. They’re quantifiably more productive, do better work and make fewer mistakes.

The way to a culture of excellence – whether that means innovation, quality, productivity, safety, compliance, or anything else – is to engage your people. We deliver solutions that engage employees excellently, and improve operations measurably.

Book a free discovery session
PLATFORM

Run your engagement program beautifully, bountifully.

bountiXP puts recognition at every employee’s fingertips, on desktop or mobile, making engagement easier, accessible, elevated and amplified.

A proprietary, purpose-built, award-winning recognition platform built to bring a suite of employee experience applications together in a single, simple, powerful system.

It enables recognition and rewards to flow freely, easily. Transforming culture, rapidly. And driving performance, powerfully.

And, as a SaaS platform, you can be up and running, quickly. Managing your program, effortlessly. Engaging your people at scale, beautifully.

Visit the bountiXP website

Bounteous benefits.

Engagement, amplified.

Facilitate 360° interaction, giving everyone in the organisation a voice to connect, contribute and communicate.

Recognition, simplified.

Enable immediate peer-to-peer and leader-to-peer recognition, from a simple thanks or high five to giving rewards.

Rewards, beautified.

Recognise people with tangible, valuable rewards in the form of merchandise, points, cards, experiences and travel.

Reporting, magnified.

Get more data, more easily, with quantifiable insights, easy-to-interpret analytics and interactive visualisations and dashboards.

Culture, unified.

Build alignment around company values and strategy, pulling everyone together, in the same direction.

Engagement programs aren’t nice-to-haves. They’ve proven to drive performance and deliver positive business results.

bountiXP is an affordable, accessible platform, making engagement solutions available to smaller or mid-size companies that previously may not have considered running a program.

For larger businesses, bountiXP is the heart and engine that makes a full-service engagement program shine, including every employee, every day. It’s easy to integrate and simple to scale, so you’ll never outgrow it. And you’ll never miss the benefits it brings.

Backed by data

Engaging data helps you engage more deeply.

Data adds rigour, reliability and richness. It improves diagnosis, gives direction, and turns the speculative into the definitive. It provides guidance while your program is being designed, helps to sharpen it once up and running, and can even predict future behaviour before it ha
Learn more about our Data Lab
Working with us

We design solutions that work. Here’s how that works.

We work closely with you to co-create a blueprint for program success, applying our proprietary Nine-Systems Framework. Based on decades of deep expertise in employee engagement, the framework ensures that each component of the blueprint is rigorously addressed, and optimises your program’s impact.

The design and delivery of your program can include:

Research and consultancy

We identify the current state, then clarify the desired outcomes, analyse potential inhibitors, and implement key drivers to achieve them.

Solution design

We co-create best-fit programs by applying proven, people-centred design principles.

Measurement

We set clear goals and create the measurement framework to enable ongoing performance tracking and reporting.

Launch and communications

We design program branding, plan and manage pre-launch campaigns, onboard and train, run events and enrolment activations, and ensure continuous communication for top-of-mind awareness.

Reward strategies

We determine optimal investment levels, balance intrinsic and extrinsic rewards, and ensure seamless delivery of an unmatched reward offering.

Reporting and governance

We establish measurement structures to drive continuous improvement and program optimisation.

Get started. The journey begins with a simple step:
Book a free discovery session
Why does engagement matter so much?
Watch the video to find out why recognition is so important, and so powerful.
Business cases

The quantity value of quality engagement.

The following business cases are based on typical investment and results.
Case 1: 1,000 employees
Case 2: 20,000 employees

Assumptions

Number of employees
1,000
Average annual salary
R325,000
Annual salary cost
R325,000,000
Annual revenue
R900,000,000
Program investment @ 1% salary cost
R3,250,000

Returns

Staff turnover
From 10% to 8%
R1,500,000
Staff absenteeism
From 2.5% to 2.0%
R1,625,000
Staff productivity
2% increase
R6,500,000
Quality defects (% sales)
From 1.0% to 0.75%
R2,250,000
Customer retention
From 65% to 66%
R9,000,000
Total Return
R20,875,000
Indicative ROI
5.4X

The proof is in the performance

Our track record is backed up by measurable results.
ALMOST
0
years as an industry leader.
MORE THAN
0
people on our team.
OVER
0
solutions and programs delivered.

Case studies:
Solutions that worked.

Employee Solutions

National healthcare provider

Challenge
  • Provider ranked behind its competitors in patient care.
Goal
  • Enhance patient care.
Result
  • Client satisfaction index was improved from 86.5% to 92.5%.
Employee Solutions

Public sector organisation

Goal
  • Strengthen employee engagement.
  • Align employees with the organisation’s goals and values.
  • Instil a service-oriented mindset.
  • Applicable to 15,000 employees in branch offices nationwide.
Result
  • 11% increase in employee engagement within a year (well above the initial target of 2.5%).
Employee Solutions

Retail Business

Challenge
  • Productivity rates had dropped.
Goal
  • Improve productivity.
  • Build a high-performance culture.
Result
  • 13% improvement in productivity.
  • 20% improvement in revenue through contact centre.
Employee Solutions

Achieve – our own engagement program

Challenge
  • Covid had negatively impacted morale, engagement and business performance.
Goal
  • Re-energise the business and improve morale.
  • Improve employee engagement.
  • Realign employees with company’s values and business priorities.
  • Improve operational performance metrics across the board.
Result
  • Program got a 92% approval rating.
  • Program engagement doubled.
  • Employee engagement index increased from 71% to 80%.
  • Overall Work Performance index improved from 3.14 to 4.01 out fo 5.
  • Internationally awarded.
Without the strategic insights AAGroup’s research revealed, and the resulting engagement plan that helped us pivot, we would never have moved forward.
Brian de Bruyn
Toyota
Behind our latest customer experience scores is high employee engagement, which we achieved and want to maintain with AAGroup.
Zoliswa Gaba
HomeChoice
Bring out the best in your people, business, and bottom line.
Book a free discovery session.